Returns & Exchanges

At Kaleidoscope, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, you may return unopened products within 30 days of delivery for a full refund. Our hassle-free process ensures your skincare and cosmetic journey remains as seamless and radiant as your results.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all protective seals are intact to qualify for a refund.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return box.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.